Exhibit A: Service Level Agreement

Updated: January 3, 2022 

DATA PROCESSING ADDENDUM 

This Data Processing Addendum (“DPA”) forms part of the terms of service, master service agreement or other  agreement that govern the purchase of Services (“Service Agreement”) between LayerFive, Inc. and the  counterparty therein (“Customer”) by referencing this DPA. This DPA governs the Parties’ responsibilities with  regard to the Processing of Personal Data by LayerFive for Customer in connection with the provision of the  Service. Customer and LayerFive are hereunder jointly referred to as the "Parties", and each separately as a "Party”. 

1. DEFINITIONS 

For the purposes of this DPA, the following capitalized words are ascribed the following meanings. All  capitalized terms not defined in this DPA shall have the meaning ascribed to them in the Service Agreement. 


1.1 “Agreement” means the Service Agreement together with this DPA. 

1.2 “Controller” means the entity which determines the purposes and means of the Processing of Personal  Data. 

1.3 “Collected Data” means any data and information submitted by or for Customer to the Service as defined  in the Service Agreement. 

1.4 “Data Subject” means the identified or identifiable person to whom Personal Data relates. 

1.5 “Data Subject Request” has the meaning ascribed to it under Clause 4.2. 

1.6 “Data Protection Legislation” means all laws and regulations relating to the protection of personal data  and privacy of individuals (amended, superseded or replaced from time to time), including without limitation the  California Consumer Privacy Act, the GDPR, the European Directive 2002/58/EC (as amended by Directive  2009/136/EC), Personal Information Protection and Electronic Documents Act, and Act on the Protection of  Personal Information of Japan (Act No. 57 of 2003, as amended, the “Japanese Act”, of which English  translation is available at https://www.ppc.go.jp/files/pdf/Act_on_the_Protection_of_Personal_Information.pdf. 


1.7 “Documented Instructions” has the meaning ascribed to it under Clause 3.2. 

1.8 “DPA” has the meaning ascribed to it above. 

1.9 “EEA” means the European Economic Area. 

1.10 “European Data Protection Legislation” means, as applicable, the GDPR, the UK GDPR and the  Federal Data Protection Act of 19 June 1992 (Switzerland), each as amended, superseded or replaced from  time to time. 

1.11 “GDPR” means the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April  2016 on the protection of natural persons with regard to the processing of personal data and on the free  movement of such data (General Data Protection Regulation), as amended, superseded or replaced from time  to time. 

1.12 “Personal Data” means any information relating to an identified or identifiable natural person included in  Collected Data. 

1.13 “Personal Data Breach” means a breach of security leading to accidental or unlawful destruction, loss,  alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored or otherwise processed  by LayerFive under the Agreement. 

1.14 “Processing” means any operation or set of operations which is performed upon Personal Data, whether  or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or  alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available,  alignment or combination, restriction, erasure or destruction. 

1.15 “Service” means the services provided by LayerFive under the Service Agreement.  1.16 “Service Agreement” has the meaning ascribed to it above. 

1.17 “Processor” means the entity which Processes Personal Data on behalf of a Controller.  1.18 “Relevant Transfer” has the meaning ascribed to it under Clause 7.3. 

1.19 “Standard Contractual Clauses” means the clauses included in Commission Decision of 5 February  2010 on standard contractual clauses for the transfer of personal data to processors established in third  countries under Directive 95/46/EC of the European Parliament and of the Council (2010/87). 


1.20 “Sub-processor” means a third party that LayerFive engages for the Processing of Personal Data on  behalf of Customer. 

1.21 “Supervisory Authority” means an independent public authority charged with overseeing the compliance  with Data Protection Legislation. 

1.22 “UK” means the United Kingdom. 

1.23 “UK GDPR” means the GDPR as incorporated into UK law by the Data Protection Act 2018 and amended  by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019,  as amended, superseded or replaced from time to time. 


2. ROLES OF THE PARTIES 

2.1 Customer shall, in its use of the Service, Process Personal Data at all times in accordance with the  requirements of the applicable Data Protection Legislation and any other laws and regulations applicable to  Customer and in accordance with the Agreement. 

2.2 As between Customer and LayerFive, Customer has sole responsibility for the accuracy, quality, and  legality of Personal Data and the means by which Personal Data were acquired. 

2.3 If Customer is not the Controller of the Personal Data, or is a Controller jointly with others, Customer  represents and warrants to LayerFive that any third party who is a Controller of the Personal Data agrees to the  Processing by LayerFive of the Personal Data pursuant to the Agreement and the Documented Instructions  provided to LayerFive pursuant to the Agreement. 

2.4 Customer acts as a single point of contact and is responsible for obtaining any relevant authorizations,  consents and permissions for the Processing of Personal Data in accordance with the Agreement. Where  authorizations, consent, instructions or permissions are provided by Customer, these are provided not only on  behalf of Customer but also on behalf of all relevant Controllers of the Personal Data. Where LayerFive informs  or gives notice to Customer, it is Customer’s responsibility to forward such information and notices to any  relevant Controller(s) (as applicable) without undue delay. 


3. CUSTOMER’S INSTRUCTIONS AND CONFIDENTIALITY 

3.1 The subject matter of Processing of Personal Data by LayerFive in the performance of the Service pursuant  to the Service Agreement, the duration, the nature and purpose of such Processing, the types of Personal Data  Processed under the Service Agreement and relevant categories of Data Subjects are specified in Schedule 2  to this DPA. 

3.2 The Parties agree that this DPA and the Service Agreement and the instructions provided via configuration  or other tools made available by LayerFive under the Service Agreement (such as APIs or SDKs) constitute  Customer’s documented instructions regarding LayerFive’s Processing of Personal Data under the Agreement  (“Documented Instructions”). The Documented Instructions shall comply with applicable Data Protection  Legislation and any other laws and regulations applicable to Customer. 

3.3 If, in LayerFive’s opinion, any Documented Instruction infringes Data Protection Legislation, LayerFive will  immediately inform Customer. For the avoidance of doubt, this Clause 3.3 does not imply an obligation on  LayerFive to conduct any legal review of any Documented Instruction and any communication or information  provided by LayerFive to Customer pursuant to this Clause

3.3 is not and shall not be deemed to be legal  advice. 

3.4 LayerFive shall process Personal Data in accordance with the Documented Instructions, unless otherwise  required by law to which LayerFive is subject. In such a case, LayerFive shall inform Customer of such legal  requirement before Processing, unless the law prohibits such disclosure. 

3.5 Any instruction related to the Processing of Personal Data additional to the Documented Instructions  require prior written agreement between the Parties, including agreement on any additional fees payable by  Customer to LayerFive for carrying out such instruction. Once agreed, any such additional instruction is  deemed as a Documented Instruction under this DPA. 

3.6 Where Standard Contractual Clauses apply between the Parties, the Documented Instructions are deemed  to be the instructions by the Customer for the purpose of Clause 5(a) of the Standard Contractual Clauses. 

3.7 LayerFive shall not disclose Personal Data to any third party except as permitted under the Agreement or  as necessary to comply with the law or a valid and binding order of a governmental body. If LayerFive is  required to disclose Personal Data to a governmental body, then LayerFive will use commercially reasonable  efforts to give Customer notice of the demand to allow Customer to seek a protective order or other appropriate  remedy unless LayerFive is legally prohibited from doing so. If the Standard Contractual Clauses apply, nothing  in this Clause 3.7 varies or modifies the Standard Contractual Clauses. 

3.8 LayerFive shall ensure that persons it authorizes to process Personal Data have committed themselves to  confidentiality or are under an appropriate statutory obligation of confidentiality. 

 

4. OBLIGATIONS TO ASSIST 

4.1 LayerFive shall, taking into account the information available to LayerFive and the nature of the Processing,  provide reasonable assistance to Customer as required under applicable Data Protection Legislation in  ensuring compliance with Customer’s obligations relating to data protection impact assessments and prior  consulting obligations with the competent Supervisory Authority. LayerFive may charge Customer for  reasonable costs and expenses incurred as a result of such assistance. 

4.2 LayerFive shall, to the extent legally permitted, promptly notify Customer if LayerFive receives a request from a  Data Subject to exercise the Data Subject's right granted under the applicable Data Protection Legislation  (“Data Subject Request”). To the extent Customer, in its use of the Service, does not have the ability to  address a Data Subject Request, LayerFive shall upon Customer’s request provide commercially reasonable efforts to assist Customer in responding to such Data Subject Request, to the extent LayerFive is legally  permitted to do so. 


5. DATA SECURITY AND DATA BREACHES 

5.1 LayerFive has implemented and will maintain appropriate technical and organizational measures (“Security  Measures”) intended to protect Personal Data Processed under the Agreement against accidental,  unauthorized or unlawful access, disclosure, alteration, loss or destruction. LayerFive's Security Measures  applicable to the Service provided under the Service Agreement are further described at Schedule 3 to this  DPA. 

5.2 Customer agrees that LayerFive may modify at any time at its discretion the Security Measures, provided  that LayerFive does not decrease the overall security of the Service during the term of the Agreement and  continues to comply with Clause 5.1 above. From time to time the most up to date description of the Security  Measures will be made available on LayerFive’s website (www.layerfive.com/terms/) or communicated to  Customer in writing. 

5.3 In the event of a Personal Data Breach, LayerFive shall notify Customer promptly without undue delay after  becoming aware of the Personal Data Breach. The notification shall contain information that LayerFive is  reasonably able to disclose to Customer, including the following information (which may be provided in phases  if it is not possible to provide the information at the same time): (a) a description of the nature of the Personal  Data Breach including, the categories and approximate number of Data Subjects concerned and the categories  and approximate number of data records concerned; (b) the name and contact details of contact point where  more information can be obtained; (c) a description of the likely consequences of the Personal Data Breach;  and (d) a description of the measures taken or proposed to be taken to address the Personal Data Breach.  Customer shall provide notice of the Personal Data Breach to the Data Subjects and Supervisory Authority as it  determines necessary, and LayerFive shall provide reasonable cooperation and assistance to Customer as  requested by Customer. 

 

6. SUB-PROCESSORS 

6.1 LayerFive is entitled to use Sub-processors for the purpose of providing the Service under the Agreement.  LayerFive provides information about its Sub-processors on its website (www.layerfive.com/terms/) or  otherwise in writing to Customer. Customer accepts LayerFive's use of Sub-processors as they are listed on its  website at the time of entering into the Service Agreement and as updated under this Clause 6. LayerFive is  entitled to reduce the number of Sub-processors without separate notice. 

6.2 When adding a new Sub-processor: (i) LayerFive shall update the list published on its website referred to  under Clause 6.1 at least 30 days before the new Sub-processor Processes Personal Data under the  Agreement. Such update is deemed to be a notice given to Customer about the proposed engagement of the  new Sub-processor for the purpose of Clause 6.3 below; or (ii) LayerFive shall notify Customer in writing  pursuant to the provisions on legal notices under the Service Agreement about the proposed engagement of  the new Sub-processor at least 30 days before the new Sub-processor Processes Personal Data under the  Agreement. 

6.3 Customer may object to LayerFive’s use of a new Sub-processor for Good Cause by notifying LayerFive promptly in writing at legal@layerfive.com within 14 days following notice of the new Sub-processor by  LayerFive. If Customer objects to a new Sub-Processor pursuant to this Clause 6.3, LayerFive may make  available to Customer a change in the Service or recommend a commercially reasonable change to  Customer’s configuration or use of the Service to avoid Processing of Personal Data by the new Sub-processor  without unreasonably burdening Customer. If LayerFive confirms to Customer that LayerFive is unable to make  available such change, Customer may terminate, within 14 days of receiving such confirmation, only to that part  of the Service which cannot be provided without the use of the new Sub-processor by providing written notice  to LayerFive at legal@layerfive.com. “Good Cause” means a justified doubt as to whether the new Sub processor can comply with the relevant contractual requirements described in this DPA. In the event Customer  terminates the Service subscription pursuant to this Clause 6.3, LayerFive will refund Customer any prepaid fees covering the remainder of the term of Service subscription following the effective date of termination with  respect to such terminated Service without any further liability to Customer in respect of such termination. 

6.4 If Customer does not object to the addition of a new Sub-Processor pursuant to Clause 6.3 or if, following  any such objection, Customer does not terminate the Agreement pursuant to Clause 6.3, then Customer shall  be deemed to have authorized LayerFive to use the new Sub-processor. 

6.5 LayerFive shall ensure that its Sub-processors are subject to equivalent requirements regarding  confidentiality and data protection as set out in this DPA with respect to the protection of Personal Data to the  extent applicable to the nature of the services provided by such Sub-processors. LayerFive remains  responsible towards Customer for LayerFive’s Sub-processors’ acts and omissions pursuant to the Agreement. 

6.6 Where Standard Contractual Clauses apply between the Parties, Customer acknowledges and expressly  agrees that pursuant to Clause 5(h) of the Standard Contractual Clauses, information about LayerFive’s Sub processors is given as described in this Clause 6 and that LayerFive may engage new Sub-processors as  described in this Clause 6. 


7. INTERNATIONAL TRANSFERS OF PERSONAL DATA 

7.1 Customer acknowledges that the provision of the Service may require international transfers of Personal  Data, including without limitation transfers to countries not recognized under Data Protection Legislation as  providing an adequate level of protection of personal data. Customer hereby agrees to any such transfers,  provided that LayerFive complies with this Clause 7. 

7.2 In respect of any transfer of Personal Data by LayerFive under this DPA from the EEA, Switzerland or the  UK to countries which do not ensure an adequate level of data protection (within the meaning of the applicable  European Data Protection Legislation) and to the extent such transfers are subject to European Data Protection  Legislation, LayerFive will use at its discretion a permitted transfer mechanism under European Data Protection  Legislation. 

7.3 The Standard Contractual Clauses set out in Schedule 1 apply only in respect of those international  transfers of Personal Data Processed under the Agreement that are subject to European Data Protection  Legislation, as long as such law recognizes the Standard Contractual Clauses as a lawful transfer mechanism  of Personal Data and only to the extent to which LayerFive does not elect to use another permitted transfer  mechanism under applicable European Data Protection Legislation (“Relevant Transfer”). 

7.4 Customer agrees that LayerFive may transfer Personal Data if required to do so by law to which LayerFive is subject; in such a case, LayerFive shall inform Customer of such legal requirement before transfer, unless  that law prohibits such information. 

7.5 If Customer is not the Controller in respect of the Personal Data, then Customer is responsible for ensuring  that its agreement with the Controller(s) allows for the use of all of the transfer mechanisms mentioned in this  Clause 7. Customer warrants and represents that any relevant Controller has authorized Customer to agree to  the transfers as described in this Clause 7. 


8. AUDITS 

8.1 Upon Customer’s written request at reasonable intervals considering the circumstances, LayerFive will  make available to Customer such necessary information in LayerFive’s possession and control as Customer  may reasonably request, with a view at demonstrating LayerFive’s compliance with the obligations of a  Processor under the Data Protection Legislation in relation to LayerFive’s processing of Personal Data under  this DPA. 

8.2 Customer agrees to exercise any right it might have under applicable Data Protection Legislation to conduct  an audit or an inspection by submitting a written request to LayerFive for an audit report, in which case  LayerFive shall provide an audit report prepared by a respected third party which is not older than 12 months, in satisfaction of such request, so that Customer can reasonably verify LayerFive's compliance with its  obligations in relation to its Processing of Personal Data under this DPA. 

8.3 Where the Standard Contractual Clauses apply between the Parties, the Parties agree that audits pursuant  to Clause 5(f) and Clause 12(2) of the Standard Contractual Clauses may be carried out as follows: (a) in  accordance with Clauses 8.1 and 8.2 above of this DPA; and/or (b) Customer may contact LayerFive to request  an on-site audit of the procedures relevant to the protection of Personal Data and shall provide LayerFive with  at least 30 days prior written notice to prepare for the onsite audit. Customer shall reimburse LayerFive for any  time expended for any such on-site audit at LayerFive’s then-current professional services rates. Before the  commencement of any such on-site audit, Customer and LayerFive shall mutually agree upon the scope,  timing, and duration of the audit in addition to the audit fee for which Customer shall be responsible. Customer  shall promptly notify LayerFive at security@layerfive.com with information regarding any non-compliance  discovered during the course of an audit. 

8.4 Any information or audit report shared in accordance with this Clause 8 shall be LayerFive's Confidential  Information. 


9. LIMITATION OF LIABILITY 

Each Party’s liability, taken together in the aggregate, arising out of or related to this DPA, whether in contract,  tort or under any other theory of liability, is subject to the limitations and exclusions of liability set out in the  Service Agreement. 


10. TERM OF THE DPA AND CONSEQUENCES OF TERMINATION 

10.1 This DPA shall continue in force until expiration or termination of the Service Agreement. Clauses 1, 2,  3.7, 9, 10 and 11 shall survive termination of this DPA. 

10.2 LayerFive shall, at Customer’s choice, return or delete all Personal Data in its possession within 30 days  from termination or expiration of the Service Agreement (“Post-Termination Period”), unless otherwise  required by law. Where Customer elects to have Personal Data returned to it pursuant to this Clause 10.2,  LayerFive may fulfill its obligation under this Clause 10.2 by granting Customer, at Customer’s cost and  expense, access to Personal Data stored in the Service during the Post-Termination Period (or any other  period as it may be agreed by the Parties in writing (“Extended Post-termination Period”)) so as to allow  Customer to extract a copy of the Personal Data. Where Personal Data are not deleted by Customer,  LayerFive shall delete Personal Data in its possession within the end of the Post-Termination Period or within  30 days from the expiration of the Extended Termination Period, unless otherwise required by law. 

10.3 Where the Standard Contractual Clauses apply, the Parties agree that the certification of deletion of  Personal Data that is described in Clause 12(1) of the Standard Contractual Clauses shall be provided by  LayerFive to Customer upon Customer’s written request. 


11. CONFLICT RULES 

Where the Standard Contractual Clauses at Schedule 1 apply, in the event of any conflict between Schedule 1  and any other provision of this DPA, Schedule 1 prevails. 


12. AMENDMENTS TO THIS DPA 

LayerFive is permitted to modify this DPA, with updates to take effect only after the end of the applicable  Subscription Term. 





SCHEDULE 1 

STANDARD CONTRACTUAL CLAUSES (PROCESSOR) 


For the purposes of Article 26(2) of Directive 95/46/EC, respectively Articles 44 and 46 of the GDPR and Art. 6 of the  Federal Data Protection Act of 19 June 1992 (Switzerland), for the transfer of personal data to processors established  in third countries which do not ensure an adequate level of data protection 

Name of the data exporting organisation: Customer (as identified in the DPA to which this Schedule 2 is attached)  (the data exporter

And 

Name of the data importing organisation: LayerFive (as identified in the DPA to which this Schedule 2 is attached)  (the data importer

each a ‘party’; together ‘the parties’, 

HAVE AGREED on the following Contractual Clauses (the Clauses) in order to adduce adequate safeguards with  respect to the protection of privacy and fundamental rights and freedoms of individuals for the transfer by the data  exporter to the data importer of the personal data specified in Appendix 1. 


Clause 1 

Definitions 

For the purposes of the Clauses: 

(a) ‘personal data’, ‘special categories of data’, ‘process/processing’, ‘controller’, ‘processor’, ‘data subject’ and  ‘supervisory authority’ shall have the same meaning as in Directive 95/46/EC of the European Parliament and of the  Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the  free movement of such data; 


(b) ‘the data exporter’ means the controller who transfers the personal data; 

(c) ‘the data importer’ means the processor who agrees to receive from the data exporter personal data intended for  processing on his behalf after the transfer in accordance with his instructions and the terms of the Clauses and who is  not subject to a third country’s system ensuring adequate protection within the meaning of Article 25(1) of Directive  95/46/EC; 

(d) ‘the sub-processor’ means any processor engaged by the data importer or by any other sub-processor of the data  importer who agrees to receive from the data importer or from any other sub-processor of the data importer personal  data exclusively intended for processing activities to be carried out on behalf of the data exporter after the transfer in  accordance with his instructions, the terms of the Clauses and the terms of the written subcontract; 

(e) ‘the applicable data protection law’ means the legislation protecting the fundamental rights and freedoms of  individuals and, in particular, their right to privacy with respect to the processing of personal data applicable to a data  controller in the Member State in which the data exporter is established; 

(f) ‘technical and organisational security measures’ means those measures aimed at protecting personal data against  accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where  the processing involves the transmission of data over a network, and against all other unlawful forms of processing. 

Clause 2 

Details of the transfer 

The details of the transfer and in particular the special categories of personal data where applicable are specified in  Appendix 1 which forms an integral part of the Clauses. 


Clause 3 

Third-party beneficiary clause 

1. The data subject can enforce against the data exporter this Clause, Clause 4(b) to (i), Clause 5(a) to (e), and (g) to  (j), Clause 6(1) and (2), Clause 7, Clause 8(2), and Clauses 9 to 12 as third-party beneficiary. 


2. The data subject can enforce against the data importer this Clause, Clause 5(a) to (e) and (g), Clause 6, Clause 7,  Clause 8(2), and Clauses 9 to 12, in cases where the data exporter has factually disappeared or has ceased to exist  in law unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by  operation of law, as a result of which it takes on the rights and obligations of the data exporter, in which case the data  subject can enforce them against such entity. 

3. The data subject can enforce against the sub-processor this Clause, Clause 5(a) to (e) and (g), Clause 6, Clause  7, Clause 8(2), and Clauses 9 to 12, in cases where both the data exporter and the data importer have factually  disappeared or ceased to exist in law or have become insolvent, unless any successor entity has assumed the entire 




legal obligations of the data exporter by contract or by operation of law as a result of which it takes on the rights and  obligations of the data exporter, in which case the data subject can enforce them against such entity. Such third-party  liability of the sub-processor shall be limited to its own processing operations under the Clauses. 

4. The parties do not object to a data subject being represented by an association or other body if the data subject so  expressly wishes and if permitted by national law. 

Clause 4 

Obligations of the data exporter 

The data exporter agrees and warrants: 

(a) that the processing, including the transfer itself, of the personal data has been and will continue to be carried out  in accordance with the relevant provisions of the applicable data protection law (and, where applicable, has been  notified to the relevant authorities of the Member State where the data exporter is established) and does not violate  the relevant provisions of that State; 


(b) that it has instructed and throughout the duration of the personal data-processing services will instruct the data  importer to process the personal data transferred only on the data exporter’s behalf and in accordance with the  applicable data protection law and the Clauses; 

(c) that the data importer will provide sufficient guarantees in respect of the technical and organisational security  measures specified in Appendix 2 to this contract; 

(d) that after assessment of the requirements of the applicable data protection law, the security measures are  appropriate to protect personal data against accidental or unlawful destruction or accidental loss, alteration,  unauthorised disclosure or access, in particular where the processing involves the transmission of data over a  network, and against all other unlawful forms of processing, and that these measures ensure a level of security  appropriate to the risks presented by the processing and the nature of the data to be protected having regard to the  state of the art and the cost of their implementation; 

(e) that it will ensure compliance with the security measures; 

(f) that, if the transfer involves special categories of data, the data subject has been informed or will be informed  before, or as soon as possible after, the transfer that its data could be transmitted to a third country not providing  adequate protection within the meaning of Directive 95/46/EC; 

(g) to forward any notification received from the data importer or any sub-processor pursuant to Clause 5(b) and  Clause 8(3) to the data protection supervisory authority if the data exporter decides to continue the transfer or to lift  the suspension; 

(h) to make available to the data subjects upon request a copy of the Clauses, with the exception of Appendix 2, and  a summary description of the security measures, as well as a copy of any contract for sub-processing services which  has to be made in accordance with the Clauses, unless the Clauses or the contract contain commercial information,  in which case it may remove such commercial information; 

(i) that, in the event of sub-processing, the processing activity is carried out in accordance with Clause 11 by a sub processor providing at least the same level of protection for the personal data and the rights of data subject as the  data importer under the Clauses; and 

(j) that it will ensure compliance with Clause 4(a) to (i). 

Clause 5 

Obligations of the data importer 

The data importer agrees and warrants: 

(a) to process the personal data only on behalf of the data exporter and in compliance with its instructions and the  Clauses; if it cannot provide such compliance for whatever reasons, it agrees to inform promptly the data exporter of  its inability to comply, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the  contract; 


(b) that it has no reason to believe that the legislation applicable to it prevents it from fulfilling the instructions received  from the data exporter and its obligations under the contract and that in the event of a change in this legislation which  is likely to have a substantial adverse effect on the warranties and obligations provided by the Clauses, it will 





promptly notify the change to the data exporter as soon as it is aware, in which case the data exporter is entitled to  suspend the transfer of data and/or terminate the contract; 

(c) that it has implemented the technical and organisational security measures specified in Appendix 2 before  processing the personal data transferred; 

(d) that it will promptly notify the data exporter about: (i) any legally binding request for disclosure of the personal data by a law enforcement authority unless otherwise prohibited, such as a prohibition under criminal law to preserve the  confidentiality of a law enforcement investigation; 

(ii) any accidental or unauthorised access; and 

(iii) any request received directly from the data subjects without responding to that request, unless it has been  otherwise authorised to do so; 


(e) to deal promptly and properly with all inquiries from the data exporter relating to its processing of the personal  data subject to the transfer and to abide by the advice of the supervisory authority with regard to the processing of the  data transferred; 

(f) at the request of the data exporter to submit its data-processing facilities for audit of the processing activities  covered by the Clauses which shall be carried out by the data exporter or an inspection body composed of  independent members and in possession of the required professional qualifications bound by a duty of confidentiality,  selected by the data exporter, where applicable, in agreement with the supervisory authority;  (g) to make available to the data subject upon request a copy of the Clauses, or any existing contract for sub processing, unless the Clauses or contract contain commercial information, in which case it may remove such  commercial information, with the exception of Appendix 2 which shall be replaced by a summary description of the  security measures in those cases where the data subject is unable to obtain a copy from the data exporter;  (h) that, in the event of sub-processing, it has previously informed the data exporter and obtained its prior written  consent; 

(i) that the processing services by the sub-processor will be carried out in accordance with Clause 11;  (j) to send promptly a copy of any sub-processor agreement it concludes under the Clauses to the data exporter. 

Clause 6 

Liability 

1. The parties agree that any data subject, who has suffered damage as a result of any breach of the obligations  referred to in Clause 3 or in Clause 11 by any party or sub-processor is entitled to receive compensation from the  data exporter for the damage suffered. 


2. If a data subject is not able to bring a claim for compensation in accordance with paragraph 1 against the data  exporter, arising out of a breach by the data importer or his sub-processor of any of their obligations referred to in  Clause 3 or in Clause 11, because the data exporter has factually disappeared or ceased to exist in law or has  become insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if it  were the data exporter, unless any successor entity has assumed the entire legal obligations of the data exporter by  contract of by operation of law, in which case the data subject can enforce its rights against such entity. 

The data importer may not rely on a breach by a sub-processor of its obligations in order to avoid its own liabilities.  3. If a data subject is not able to bring a claim against the data exporter or the data importer referred to in paragraphs  1 and 2, arising out of a breach by the subprocessor of any of their obligations referred to in Clause 3 or in Clause 11  because both the data exporter and the data importer have factually disappeared or ceased to exist in law or have  become insolvent, the sub-processor agrees that the data subject may issue a claim against the data sub-processor  with regard to its own processing operations under the Clauses as if it were the data exporter or the data importer,  unless any successor entity has assumed the entire legal obligations of the data exporter or data importer by contract  or by operation of law, in which case the data subject can enforce its rights against such entity. The liability of the  subprocessor shall be limited to its own processing operations under the Clauses. 

Clause 7 

Mediation and jurisdiction 

1. The data importer agrees that if the data subject invokes against it third-party beneficiary rights and/or claims  compensation for damages under the Clauses, the data importer will accept the decision of the data subject: (a) to  refer the dispute to mediation, by an independent person or, where applicable, by the supervisory authority; 


(b) to refer the dispute to the courts in the Member State in which the data exporter is established. 





2. The parties agree that the choice made by the data subject will not prejudice its substantive or procedural rights to  seek remedies in accordance with other provisions of national or international law. 

Clause 8 

Cooperation with supervisory authorities 

1. The data exporter agrees to deposit a copy of this contract with the supervisory authority if it so requests or if such  deposit is required under the applicable data protection law. 


2. The parties agree that the supervisory authority has the right to conduct an audit of the data importer, and of any  sub-processor, which has the same scope and is subject to the same conditions as would apply to an audit of the  data exporter under the applicable data protection law. 

3. The data importer shall promptly inform the data exporter about the existence of legislation applicable to it or any  sub-processor preventing the conduct of an audit of the data importer, or any sub-processor, pursuant to paragraph  2. In such a case the data exporter shall be entitled to take the measures foreseen in Clause 5(b). 

Clause 9 

Governing law 

The Clauses shall be governed by the law of the Member State in which the data exporter is established. 


Clause 10 

Variation of the contract 

The parties undertake not to vary or modify the Clauses. This does not preclude the parties from adding clauses on  business related issues where required as long as they do not contradict the Clause. 


Clause 11 

Sub-processing 

1. The data importer shall not subcontract any of its processing operations performed on behalf of the data exporter  under the Clauses without the prior written consent of the data exporter. Where the data importer subcontracts its  obligations under the Clauses, with the consent of the data exporter, it shall do so only by way of a written agreement  with the sub-processor which imposes the same obligations on the sub-processor as are imposed on the data  importer under the Clauses. Where the sub-processor fails to fulfil its data protection obligations under such written  agreement the data importer shall remain fully liable to the data exporter for the performance of the sub-processor’s  obligations under such agreement. 


2. The prior written contract between the data importer and the sub-processor shall also provide for a third-party  beneficiary clause as laid down in Clause 3 for cases where the data subject is not able to bring the claim for  compensation referred to in paragraph 1 of Clause 6 against the data exporter or the data importer because they  have factually disappeared or have ceased to exist in law or have become insolvent and no successor entity has  assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law. Such  third-party liability of the sub-processor shall be limited to its own processing operations under the Clauses. 

3. The provisions relating to data protection aspects for sub-processing of the contract referred to in paragraph 1 shall  be governed by the law of the Member State in which the data exporter is established. 

4. The data exporter shall keep a list of sub-processing agreements concluded under the Clauses and notified by the  data importer pursuant to Clause 5(j), which shall be updated at least once a year. The list shall be available to the  data exporter’s data protection supervisory authority. 

Clause 12 

Obligation after the termination of personal data-processing services 

1. The parties agree that on the termination of the provision of data-processing services, the data importer and the  sub-processor shall, at the choice of the data exporter, return all the personal data transferred and the copies thereof  to the data exporter or shall destroy all the personal data and certify to the data exporter that it has done so, unless  legislation imposed upon the data importer prevents it from returning or destroying all or part of the personal data  transferred. In that case, the data importer warrants that it will guarantee the confidentiality of the personal data  transferred and will not actively process the personal data transferred anymore. 


2. The data importer and the sub-processor warrant that upon request of the data exporter and/or of the supervisory  authority, it will submit its data-processing facilities for an audit of the measures referred to in paragraph 1. 





Appendix 1 

to the Standard Contractual Clauses 


This Appendix forms part of the Clauses and must be completed and signed by the parties  The Member States may complete or specify, according to their national procedures, any additional necessary  information to be contained in this Appendix. 

Data exporter 

The data exporter is (please specify briefly your activities relevant to the transfer): 

Customer (as identified in the DPA). 


Data importer 

The data importer is (please specify briefly activities relevant to the transfer): 

LayerFive (as identified in the DPA) which processes personal data upon the instructions of the data exporter  pursuant to the Service Agreement and the DPA. 


Data subjects 

The personal data transferred concern the following categories of data subjects (please specify):  As identified in Schedule 2 of the DPA in relation to the type(s) of services included in the Service. 


Categories of data 

The personal data transferred concern the following categories of data (please specify):  As identified in Schedule 2 of the DPA in relation to the type(s) of services included in the Service. 


Special categories of data (if appropriate) 

The personal data transferred concern the following special categories of data (please specify):  As identified in Schedule 2 of the DPA in relation to the type(s) of services included in the Service. 


Processing operations 

The personal data transferred will be subject to the following basic processing activities (please specify):  The objective of Processing of Personal Data by data importer is the performance of the Service pursuant to the  Agreement. 





Appendix 2 

to the Standard Contractual Clauses 


This Appendix forms part of the Clauses and must be completed and signed by the parties.  Description of the technical and organisational security measures implemented by the data importer in  accordance with Clauses 4(d) and 5(c) (or document/legislation attached): 

Data importer will maintain the administrative, physical, and technical safeguards for protection of the security,  confidentiality and integrity of Personal Data uploaded to the Service referred to under clause 5 of the DPA between  data exporter and data importer. 





SCHEDULE 2 

DETAILS OF THE SERVICE AND OF THE PROCESSING ACTIVITIES

Details of the Processing by LayerFive in  connection with the provision of Service Subject matter and duration of the 

Processing: 

Provision of the Service to Customer; LayerFive may process Personal Data for as long as is necessary for the provision of the  Service. 

Nature and Purpose of 

Processing: 

LayerFive may process Personal Data as necessary to perform the  Service pursuant to the Agreement, and as it may be further specified  in any technical documentation made available to Customer or further  instructed by Customer pursuant to the Agreement in its use of the  Service. 

Types of Personal Data: 

Personal Data may include but are not limited to: first and last name,  job title, contact information (email, phone, business and/or home  address), online unique identifiers, location data, browsing history,  information about personal interests. 

Special categories of Personal Data: Subject to the restrictions set out  in the Service Agreement, Customer may submit to the Service  Personal Data which may consist of “special categories of personal  data” (as this term is interpreted under the GDPR) provided that  Customer complies with the applicable terms of the Data Protection  Legislation governing such data. 

Categories of Data 

Subjects 

Categories of Data Subjects may include but are not limited to: natural  persons who are prospects or customers of Customers, or users of  Customers’ products or services. 



Share by: